Refund & Cancellation Policy

Last updated: August 2025

We want you to be satisfied with your purchase. If you are not, we offer the following refund and cancellation terms.

Webinar Registrations

• Before the webinar: Full refund if requested at least 24 hours before the scheduled start time.
• Within 1 hour of the webinar: 50% refund or transfer to the next available session.
• After the webinar: No refund. However, if you attended and found it not useful, contact us within 48 hours and we will review your case individually.

Recorded Sessions

• Full refund if requested within 7 days of purchase and you have not accessed more than 20% of the content.
• No refund once you have viewed more than 20% of the recorded session.

E-Books & PDF Guides

• Full refund within 7 days of purchase if the PDF has not been downloaded.
• Once the PDF has been downloaded, no refund is available due to the digital nature of the product.

How to Request a Refund

1. Email us at support@chandanithinks.com with your order number and reason for the refund.
2. We will respond within 24 hours with our decision.
3. If approved, the refund will be processed to your original payment method within 5–7 business days.

Cancellations by Chandani Thinks

If we cancel a live webinar for any reason, you will receive a full refund or the option to transfer your registration to a rescheduled session — your choice.

Exceptions

Refund requests made after 30 days of purchase will not be considered. We reserve the right to deny refund requests that appear to be abusive (e.g., repeated requests for the same product).

Contact

For refund or cancellation inquiries, email support@chandanithinks.com or call +91 84693 45927.