Privacy Policy

Last updated: August 2025

Chandani Thinks (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (chandanithinks.com) and use our services.

1. Information We Collect

Information You Provide

Registration data: Name, email address, phone number, and payment details when you register for a webinar or purchase a product.
Communications: Any information you provide when you contact us via email, phone, or our website forms.

Automatically Collected Information

Device information: Browser type, operating system, device type, and screen resolution.
Usage data: Pages visited, time spent on pages, referral source, and navigation patterns.
IP address: Used for security, analytics, and to serve region-appropriate content.

2. How We Use Your Information

We use your information to:

Process registrations and deliver purchased products/services
Send webinar access links, purchase confirmations, and important updates
Respond to your inquiries and provide customer support
Improve our website, products, and marketing
Send promotional emails (only with your consent; you can unsubscribe anytime)
Detect and prevent fraud or unauthorized access

3. Payment Information

Payments are processed through Cashfree Payments, a PCI-DSS compliant payment gateway. We do not store your credit card, debit card, or banking details on our servers. Cashfree processes your payment data securely and in accordance with applicable laws.

4. Cookies & Tracking

We use cookies and similar technologies to:

Remember your preferences and login sessions
Analyze website traffic and user behavior
Deliver relevant content and marketing

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

5. Third-Party Services

We may share your information with trusted third parties who assist in operating our website and services:

Cashfree Payments — payment processing
Email service providers — transactional and marketing emails
Analytics tools — website usage analysis (e.g., Google Analytics)

These third parties are contractually obligated to protect your information and use it only for the services they provide to us.

6. Data Security

We implement industry-standard security measures including SSL encryption, secure server environments, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Registration and payment records are retained for a minimum of 8 years as required by Indian tax and accounting laws.

8. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your personal data (subject to legal retention requirements)
Opt out of marketing communications at any time

To exercise any of these rights, email us at support@chandanithinks.com.

9. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on this page with an updated “Last updated” date.

11. Contact

For questions about this Privacy Policy, contact us at:

Email: support@chandanithinks.com
Phone: +91 84693 45927
Location: Porbandar, Gujarat, India